This module deals with current topics in knowledge management. A
focus will be on technical and didactical methods for knowledge sharing
and the integration of knowledge management into daily work. The
content includes business process oriented knowledge management,
communities, technologies supporting organisational approaches for
knowledge management, learning and maturing processes in enterprises,
natural language processing and services to analyse knowledge sharing,
communication and distribution. The theory presented in the module will
be applied in small projects.
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ECTS
Type
Level
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6
Core Course
Advanced
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Should be visited:
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FT: 3rd
PT: 3rd or 5th
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Academic Module Coordinator
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Prof. Dr. Oliver Bendel
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Lecturers
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Prof. Dr. Oliver Bendel, Prof. Dr. Urs Gröhbiel
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Pre-requisites
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None
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Overall hours
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Contact hours: 60 h
Self-Study: 120 h
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Outline Content
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- Connection between KM and project, human resources, quality and
change management; main terms like "knowledge management", "Web 2.0"
and "social software"; objectives and success factors of KM; most
important and newest KM methods and tools; benefits of KM for the
organisation; trends in KM with focus on Web 2.0 and Open Source;
connection between KM and virtual teamwork; main terms like "teamwork",
"virtual teamwork" and "e-collaboration"; theoretical and practical
knowledge in the usage of collaborative, Internet-based tools (e.g.
social software); cases with focus on benefits and challenges of
Internet-based teamwork; current and future trends in the field of
virtual teamwork.
- Connection between KM and e-learning;
e-learning trends and its relevance for daily business; development of
didactical e-learning scenarios; development of e-learning strategies
and concepts; critical analysis of e-learning cases; development of an
own e-learning business case.
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Teaching and Learning Methods
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Classroom teaching, e-learning, case study teaching, group work, presentations
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| Indicative Learning Resources |
- Mertens, Kai; Heisig, Peter; Vorbeck, Jens. Knowledge Management. Concepts and Best Practices. Springer, Berlin et al. 2003.
- O’Reilly,
Tim. What is Web 2.0: Design Patterns and Business Models for the next
Generation of Software. Über
http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html.
2005.
- Probst, Gilbert; Raub, Stefan; Romhardt, Kai. Wissen
managen: Wie Unternehmen ihre wertvollste Ressource optimal nutzen.
Gabler, Wiesbaden 2006.
- Rosenberg, Marc J. e-Learning. Strategies for delivering knowledge in the digital age. McGraw-Hill, Columbus, OH 2001.
- Rosenberg,
Marc J. Beyond E-Learning: Approaches and Technologies to Enhance
Organizational Knowledge, Learning, and Performance. Pfeiffer, San
Francisco 2006.
- Shuen, Amy; St. Laurent, Simon; Romano, Robert.
Web 2.0: A Strategy Guide: Business thinking and strategies behind
successful Web 2.0 implementations. O'Reilly Media, Sebastopol, CA 2008.
- The Horizon Report: 2009 Edition. New Media Consortium. Über http://wp.nmc.org/horizon2009/. 2009
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