This module deals with current topics in knowledge management. A focus will be on technical and didactical methods for knowledge sharing and the integration of knowledge management into daily work. The content includes business process oriented knowledge management, communities, technologies supporting organisational approaches for knowledge management, learning and maturing processes in enterprises, natural language processing and services to analyse knowledge sharing, communication and distribution. The theory presented in the module will be applied in small projects.
|Should be visited:
PT: 3rd or 5th
|Academic Module Coordinator
||Prof. Dr. Oliver Bendel
||Prof. Dr. Oliver Bendel, Prof. Dr. Urs Gröhbiel
||Contact hours: 60 h
Self-Study: 120 h
- Connection between KM and project, human resources, quality and change management; main terms like "knowledge management", "Web 2.0" and "social software"; objectives and success factors of KM; most important and newest KM methods and tools; benefits of KM for the organisation; trends in KM with focus on Web 2.0 and Open Source; connection between KM and virtual teamwork; main terms like "teamwork", "virtual teamwork" and "e-collaboration"; theoretical and practical knowledge in the usage of collaborative, Internet-based tools (e.g. social software); cases with focus on benefits and challenges of Internet-based teamwork; current and future trends in the field of virtual teamwork.
- Connection between KM and e-learning; e-learning trends and its relevance for daily business; development of didactical e-learning scenarios; development of e-learning strategies and concepts; critical analysis of e-learning cases; development of an own e-learning business case.
|Teaching and Learning Methods
||Classroom teaching, e-learning, case study teaching, group work, presentations
|Indicative Learning Resources
- Mertens, Kai; Heisig, Peter; Vorbeck, Jens. Knowledge Management. Concepts and Best Practices. Springer, Berlin et al. 2003.
- O’Reilly, Tim. What is Web 2.0: Design Patterns and Business Models for the next Generation of Software. Über http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html. 2005.
- Probst, Gilbert; Raub, Stefan; Romhardt, Kai. Wissen managen: Wie Unternehmen ihre wertvollste Ressource optimal nutzen. Gabler, Wiesbaden 2006.
- Rosenberg, Marc J. e-Learning. Strategies for delivering knowledge in the digital age. McGraw-Hill, Columbus, OH 2001.
- Rosenberg, Marc J. Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning, and Performance. Pfeiffer, San Francisco 2006.
- Shuen, Amy; St. Laurent, Simon; Romano, Robert. Web 2.0: A Strategy Guide: Business thinking and strategies behind successful Web 2.0 implementations. O'Reilly Media, Sebastopol, CA 2008.
- The Horizon Report: 2009 Edition. New Media Consortium. Über http://wp.nmc.org/horizon2009/. 2009