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Standorte und KontaktBibliothek FHNWKarriere an der FHNWMedien
Module
Consumer Behaviour

Consumer Behaviour

Nummer
5010001
Leitung
Dorothea Schaffner, +41 41 228 41 39, dorothea.schaffner@fhnw.ch
ECTS
6.0
Unterrichtssprache
Deutsch
Inhalt

Subject-Specific Competences

  • Understand and explain key psychological theories and concepts related to consumer behavior.
  • Analyze the influence of social (e.g., groups, families) and cultural factors on consumption patterns.
  • Evaluate persuasive strategies and media effects from a psychological perspective.
  • Apply consumer psychology to brand management, advertising, product development, and communication strategies.
  • Critically assess current consumer behavior trends, including digitalization, sustainability, and ethical issues.
  • Interpret the impact of AI and technological innovations on consumer behavior and marketing practices.

Methodological Competences

  • Apply relevant frameworks to evaluate marketing strategies and communication effectiveness.
  • Conduct case study analysis using structured, psychological approaches.
  • Translate psychological insights into actionable marketing and communication tactics.

Self-Competences

  • Reflect critically on personal consumer behavior and ethical consumption.
  • Develop independent judgment when evaluating marketing practices and their societal impact.
  • Demonstrate initiative and responsibility in managing learning tasks and deadlines.

Social Competences

  • Work effectively in teams to solve real-world case studies.
  • Communicate consumer insights and marketing strategies clearly and persuasively in group settings.
  • Resolve conflicts constructively and contribute actively to shared decision-making processes.


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