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Seminar Managing Digital Transformation

A feedback systems approach to bridging business and IT

Digital transformation has become a significant managerial challenge in organisational development. The paradox is that it has less to do with the new technologies themselves but more with the overall development and effectiveness of the organisation. The objective of this seminar is to sharpen managerial inquiry through applying the principles and tools of the feedback systems approach toward digital business transformation. Throughout the seminar, you will learn to reflect, operationalise and further develop your understanding of emerging business dynamics resulting from digital transformations by applying systems thinking and system dynamics. You will gain new “habits of mind” by investigating root causes, system objectives and identifying high-leverage interventions for sustainable change.

The seminar "Managing Digital Transformation" at FHNW in Feb. 2016 was one of the best trainings in my eighteen years at SAP. It had such a lasting and deep effect on me - every day I try to find the time to read something related to system dynamics and how it supports successfully managing digital transformation initiatives.”

Letizia Ciaccia, SAP Italia S. p. A.

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Study Location

Basel, Peter Merian

Hochschule für Wirtschaft Peter Merian-Strasse 86 4002 Basel
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