IT Support

Internet access is available for guests and members of the FHNW. It is available for both, wired and wireless connections.

Connect yourself with the guest network

• Connect your cable based device with the FHNW-Network and you will automatically be assigned to the guests-Network.

or

• Connect yourself via WLAN to the Network(SSID)"fhnw-public" and you will find yourself in the guests-Network.

The guests-portal is available through the guests-Network by the following URL: https://mpp.ict.fhnw.ch.

Landing page of guest portal

If the browser doesn't open automatically start a browser; you will automatically be redirected to the landing page. After a successful authentication, access to the Internet will be granted.

SMS Account

1. Under "Internet SMS Login" enter your mobile phone number, read and accept the terms of use and press "Login". Image 1
2. Via SMS you will receive an access code which you can enter into the field "Access code". Image 2
3. Press "Login"

You are now connected to the Internet. An account will be created with your mobile phone number.

• The account has a 6 month period of validity and will be deactivated after the end of the validity period. After the time of validity users have to create a new account.
• Your device will be connected automatically with that account. No further login is required after the first successful login.
• You will be able to register a maximum of two devices with said account.
  The account can not be used to register a third device (Error Username/Password invalid).
  If you want to register a further device you have to open the link https://mpp.ict.fhnw.ch/back on an already registered device to unregister said device.

You are able to manually terminate your active connection through this link: https://mpp.ict.fhnw.ch/back

Password change

Use the password restoration-tool.

Password forgotten for students

If the password has been forgotten it is possible to reset the password via SMS: Password change via SMS.

Password forgotten for employees 

At the Campus IT of your location a new password will be set up for you.

You are starting a new education and you are looking to purchase a new notebook? 

Students can profit from a few hard- and software offers from external companies. Microsoft offers Office 365 for Windows and Mac for all students for free.

Its a good idea to wait for the start of the annual sale from the neptun project or visit the apple store for students discounts.

As soon as you are an owner of a FHNW-Mail address you can profit from these offers. Students will receive notebook-recommendations at the start of their education.