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Digitization and intelligent business processes

Development of intelligent business processes and digitalization using digital analysis methods and machine learning algorithms.

In the course of the digital transformation and rapid development of key technologies business processes already in place are analyzed using IT services to develop innovative target business processes.

The optimization of existing business processes and the development of new business processes is based on a holistic perspective for a functioning interaction of people, organization and technology.

In process data analysis and process digitization, the following techniques and management approaches are applied among others:

  • Process Mining (Data Mining and Business Process Management)
  • Operations Management
  • Business Intelligence
  • Machine learning algorithms


Prof. Dr. Björn Klocke
Prof. Dr. Björn Klocke

Head of FHNW Institute of Business Engineering

Telephone +41 56 202 73 45 (direct)