since 01/2018
Head of School (Director), School of  Applied Psychology FHNW

01/2019–10/2021
Member of the ENSI Board, Vice-president 2020

04/2019-04/2020
Member of the Scientific Advisory Board on safety and quality of care, Federal Office of Public Health

01/2016–12/2018
Adjunct Professor for Patient Safety; Centre for Risk Management and Societal Safety; Department of Health Studies; University Stavanger, Norway

04/2014–11/2017
Director Institute for Patient Safety and (since 06/2014) Full Professor for Patient Safety, Faculty of Medicine, University Hospital Bonn, Germany

12/2010–03/2014
Associate Professor for Industrial Psychology and Human Factors (Swiss National Science Foundation-Professorship), Department of Psychology, University of Fribourg, Switzerland

10/2009–09/2010
Senior Research Fellow; Marie-Curie Intra-European Fellowship; Industrial Psychology Research Centre; School of Psychology; University of Aberdeen, Scotland

01/2008–06/2012
Committee Member, Swiss Federal Nuclear Safety Commission (KNS), Brugg, Switzerland

08/2003–10/2005
Post-doctoral Fellow; Department of Anesthesia; School of Medicine; Stanford University and VA Palo Alto, USA

Research positions at ETH Zurich
1998–2003 Researcher, Institute of Work Psychology, Department of Management and Production Science; 2005–2008 Senior Researcher and 2008–2009 Senior Lecturer Center for Organizational and Occupational Sciences, Department of Management, Technology and Economics

2019
Higher Education Management

2017
TeamSTEPPS Master Trainer, Agency for Healthcare Research and Quality

2014
Diploma of Advanced Studies (DAS) Didactics in Higher Education, University of Fribourg, Switzerland

2014
Certificate of Advanced Studies (CAS) Research Management, University of Bern, Switzerland

2008
Habilitation in Psychology; ETH Zurich, Switzerland

2002
Ph.D. in Psychology; University of Zurich, Switzerland

Studies of Psychology and Business Administration, Albert-Ludwigs-University Freiburg, Germany (Diploma in Psychology 1998)

Editorial boards

• BMJ Open since 2021
  
• Ergonomics since 2022

Scientific and professional societies

• Board member Swiss Psychological Society (SGP) since 2019
• Board member Commission for Studies in Psychology at Swiss Universities (KPSYCH) since 2020
• Board member Applied Psychology Conference since 2018
• Swiss Society for Industrial and Organizational Psychology (SGAOP)
• German Psychological Society (DGPs); Section Work and Organisational Psychology
• Human Factors and Ergonomics Society (HFES)

Awards

• Wilfried-Lorenz-Heath Services Research Award, German Network Health Services (DNVF) together with Saskia Huckels-Baumgart 2015
• Honorary Member of the Belgian Society of Anesthesia and Resuscitation since 2015

Improving quality and safety in rural acute care – redefining teamwork and patient centeredness in distributed teams

Rural health care systems face several challenges, such as great geographic distances between health care facilities and the professionals involved in patient care, lower volume of emergencies and less training opportunities than in urban hospitals. To provide high quality care in rural remote settings, telemedicine is a critical tool and probably the most commonly used eHealth service.

There is reason to believe that simulation based teamwork training has a great potential to improve the preparedness also of rural health care teams. However, there are large knowledge gaps regarding the effect of geographically distributed acute care teams on both patient involvement and on how teamwork can be optimised and trained. Therefore, this project aims to develop recommendations for creating safer and more patient centered rural acute care.

The aims of the project are to:

1. investigate how distributed teamwork affects patient participation compared to co-located teamwork, and to identify means for active patient participation supporting safer and more patient centered care in rural emergency settings
2. study how distributed teamwork in rural settings affects fundamental teamwork concepts
3. develop a framework for telemedicine supported teamwork in rural settings that can be used for development, training and research
4. explore how simulation-based teamwork training is perceived by the participants when using telemedicine to tailor such training to teamwork in the rural setting

Team: Prof. Dr. Tanja Manser

Project partners: Umeå University, Karolinska Institutet, Glesbygdsmedicinskt Centrum, Charles Darwin University, Sophiahemmet högskola

Duration: 01. September 2019 – 31. August 2022

List of publications on Research gate

Recent publications:

• Bohmann, F. O., Gruber, K., Kurka, N., Willems, L. M., Herrmann, E., du Mesnil de Rochemont, R., Rostek, P., Rai, H., Zickler, P., Ertl, M., Berlis, A., Poli, S., Mengel, A., Ringleb, P., Nagel, S., Pfaff, J.,  Wollenweber, F. A., Kellert, L., Herzberg, M., Köhler, L., Haeusler, K. G., Alegiani, A., Schubert, C., Brekenfeld, C., Doppler, C. E. J., Onur, Ö. A., Kabbasch, C., Manser, T., Pfeilschifter, W. &  STREAM Triael investigators (2022). Simulation-based training improves process times in acute stroke care (STREAM). European Journal of Neurology, 29, 138-148. doi: 10.1111/ene.15093
• Brogaard, L., Hvidman, L., Esberg, G., Finer, N., Hjort-Hansen, K. R., Manser, T., Kierkegaard, O., Uldbjerg, N. & Henriksen, T. B. (2022). Teamwork and adherence to guideline on newborn resuscitation – video review of neonatal interdisciplinary teams. Frontiers in Pediatrics, 10:828297. doi: 10.3389/fped.2022.828297 (IF: 3.418)
• Hammer, A. & Manser, T. (2022). Sicherheitskultur. In P. Gausmann, M. Henninger & J. Koppenberg (Eds.). Patientensicherheitsmanagement, 2., überarbeitete und ergänzte Auflage (pp. 693-702). Berlin: De Gruyter.
  
• Hillmann, B., Schwarzkopf, D., Manser, T., Waydhas, C. & Riessen, R. (2021 – published online ahead of print). Structure and concept of ICU rounds: the VIS-ITS survey. Medizinische Klinik - Intensivmedizin und Notfallmedizin. doi: 10.1007/s00063-021-00830-3
• Bohmann, F. O., Guenther, J., Gruber, K., Manser, T., Steinmetz, H. & Pfeilschifter, W. (2021). Simulation-based training improves patient safety climate in acute stroke care (STREAM). Neurological Research and Practice, 3(1), 37. doi: 10.1186/s42466-021-00132-1
• Huckels-Baumgart, S., Baumgart, A., Buschmann, U., Schüpfer, G. & Manser, T. (2021). Separate medication preparation rooms reduce interruptions and medication errors in the hospital setting: a prospective observational study. Journal of Patient Safety, 17(3):e161-e168. doi: 10.1097/PTS.0000000000000335 [Epub 2016]
• Manser, T. (2021). Fehler passieren. Und nun?. Hebammenforum. Das Fachmagazin des Deutschen Hebammenverbandes, 22(6), 26-29.
• Pasarakonda, S., Grote, G., Schmutz, J. B., Bogdanovic, J., Guggenheim, M. & Manser, T. (2021). A Strategic Core Role Perspective on Team Coordination: Benefits of Centralized Leadership for Managing Task Complexity in the Operating Room. Human Factors, 63(5), 910-925. doi: 10.1177/0018720820906041 [Epub 2020]
• Schmidt, J., Gambashidze, N., Manser, T., Güß, T., Klatthaar M., Neugebauer, F. & Hammer, A. (2021). Does interprofessional team-training affect nurses’ and physicians’ perceptions of safety culture and communication practices? Results of a pre-post survey study. BMC Health Services Research, 21, 341.
• Stojkovic, T., Marinkovic, V. & Manser, T. (2021). Using prospective risk analysis tools to improve safety in pharmacy settings: a systematic review and critical appraisal. Journal of Patient Safety, 17(6):e515-e523. doi: 10.1097/PTS.0000000000000403. [Epub 2017]
• Aase, K., Guise, V., Billett, S., Sollid, S., Njå, O., Røise, O., Manser, T., Anderson, J. & Wiig, S. (2020). Resilience in Healthcare (RiH): a longitudinal research programme protocol. BMJ Open, 10:e038779. doi: 10.1136/bmjopen-2020-038779
• Burtscher, M., Nussbeck, F. W., Sevdalis, N., Gisin, S. & Manser, T. (2020). Coordination and communication in healthcare action teams: The role of expertise. Swiss Journal of Psychology, 79(3-4), 123-135. https://doi.org/10.1024/1421-0185/a000239
• Gambashidze, N., Hammer, A., Ernstmann, N. & Manser, T. (2020). Psychometric properties of the Georgian version of the Safety Attitudes Questionnaire. A cross-sectional study. BMJ Open, 10(2):e034863. doi: 10.1136/bmjopen-2019-034863
• Monaca, C., Huckels-Baumgart, S. & Manser, T. (2020). Sicher im Krankenhaus - Ein Ratgeber für Patienten. In A. Frewer, L. Bergemann & E. Langmann (Hrsg.), Unsicherheit in der Medizin. Zum Umgang mit Ungewissheit im Gesundheitswesen. Jahrbuch Ethik in der Klinik, Bd. 13 (pp. 325-358). Königshausen u. Neumann: Würzburg.
• Monaca, C., Kattein, M., Bestmann, B., Langner, D., Mueller, H. & Manser, T. (2020). Assessing Patients' Perceptions of Safety Culture in the Hospital Setting: Development and Initial Evaluation of the Patients' Perceptions of Safety Culture Scale. Journal of Patient Safety, 16(1), 90-97. doi: 10.1097/PTS.0000000000000436 [Epub 2017]
• Wagner, A., Nübling, M., Hammer, A., Manser, T. & Rieger, M. A. (2020). Comparing perceived psychosocial working conditions of nurses and physicians in two university hospitals in Germany with other German professionals - Feasibility of scale conversion between two versions of the German Copenhagen Psychosocial Questionnaire (COPSOQ). Journal of Occupational Medicine and Toxicology, 15(26). https://doi.org/10.1186/s12995-020-00277-w
  
• Wagner, A., Hammer, A., Manser, T. & Rieger, M. A. (2020). Arbeits- und Patientensicherheitskultur im Krankenhaus – die WorkSafeMed-Studie. Public Health Forum, 28(2), 139-142. https://doi.org/10.1515/pubhef-2020-0013

Presentations 2021:

• Manser, T. High performing teams in healthcare: Insights from behavioural science. 2021 Simulation Summit; Royal College of Physicians and Surgeons of Canada, Toronto (virtual conference), 05.11.2021.
• Manser, T. Die Beziehung zwischen Teamarbeit und Leistung. 47. Jahrestagung der Gesellschaft für Neonatologie und Pädiatrische Intensivmedizin e. V. (GNPI); Session 18: Qualitätssicherung durch Lehren aus der medizinischen Simulation, Vienna (virtual conference), 18.06.2021.
• Manser, T. Sicherheitskultur entwickeln: Die Rolle der Führung. Führungstagung der Universitätsmedizin Essen, Essen (virtuelles Meeting), Deutschland, 22.04.2021.
• Manser, T. High performing teams in healthcare: Insights from behavioural science. Irish Association for Simulation Virtual Symposium, 25.02.2021.