Knowledge and Understanding: Students will…

- Recognize and explain the impact of digitalization on enterprise business processes.

- Understand and articulate the role of workflow automation, APIs, and digital interfaces in enhancing business process efficiency.

Applying Knowledge and Understanding: Students will…

- Design and implement workflows using automation tools and APIs for business process management.

- Integrate services and service tasks into business processes using cloud-based and distributed systems.

- Develop user-friendly interfaces, both form-based and conversational, for digital business processes.

Making Judgements: Students will…

- Evaluate different automation platforms and approaches (e.g., low-code vs. pro-code) to decide on suitable tools for specific process requirements.

- Assess the appropriateness of automation and decision-modeling solutions for business process improvement.

Communications Skills: Students will…

- Report on the design and implementation of automated workflows, communicating the outcomes effectively.

- Present project findings clearly in both written and oral forms, including a final project presentation.

Learning Skills: Students will…

- Identify and bridge knowledge gaps in key technical areas such as APIs, workflow automation, and decision modeling.

- Plan, execute, and deliver a digitalization project through group work, including documentation and testing.

Digitalization of Business Processes