Theresa Schmiedel ist Professorin am Institut für Wirtschaftsinformatik der FHNW.
Nach ihrem wirtschaftswissenschaftlichen Studium an der Universität Hohenheim, hat sie an der Universität Liechtenstein promoviert und habilitiert. Ihre Forschung beschäftigt sich mit sozialen Phänomenen in der Wirtschaftsinformatik, insbesondere mit kulturellen Fragestellungen bei der Implementierung sozialer Roboter.

Theresa Schmiedel unterrichtet Geschäftsprozessmanagement in Bachelor- und Masterstudiengängen der FHNW.

Theresa Schmiedel beschäftigt sich in ihrer Forschung mit sozialen Phänomenen in der Wirtschaftsinformatik. Zu ihren Forschungsschwerpunkten gehören:

• IT-getriebener Organisationswandel
• Soziale Roboter
• Kulturelle Werte im Technologiedesign
• Geschäftsprozessmanagement
• Topic modeling

Peer-reviewed journal / Conference articles

• Schmiedel, T., Zhong, V. J., & Eyssel, F. (2023). Towards a Wave Approach for Value Sensitive Design in Social Robotics. Companion of the 2023 ACM/IEEE International Conference on Human-Robot Interaction (HRI ’23), 592–596.
• Kaufmann, C., Schmiedel, T., & Christen, P. (2023). Using generative artificial intelligence in university teaching. Proceedings of the 23rd International Conference on Intelligent Systems Design and Applications (ISDA 2023).
• Badakhshan, P., Scholta, H., Schmiedel, T. & vom Brocke, J. (2023), A measurement instrument for the “ten principles of good BPM”. Business Process Management Journal 29(6), 1762-1790.
• Jäger, J., Korkut, S., Inglese, T., & Schmiedel, T. (2023). Introducing case study audio podcasts in business and information systems studies. Proceedings of the 15th annual International Conference on Education and New Learning Technologies (Edulearn23), pp. 4097-4105.
• Zhong, V. J., Mürset, N., Jäger, J., & Schmiedel, T. (2022). Exploring variables that affect robot likeability. In 2022 17th ACM/IEEE International Conference on Human-Robot Interaction (HRI ‘22) (pp. 1140-1145). IEEE.
• Zhong, V. & Schmiedel, T. (2021). A User-Centered Agile Approach to the Development of a Real-World Social Robot Application for Reception Areas. In Companion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction (HRI ’21). ACM, Virtual Conference.
• Sabbioni, G., Zhong, V. J., Jäger, J., & Schmiedel, T. (2021). May I Show You the Route? Developing a Service Robot Application in a Library Using Design Science Research. In T. Ahram & R. Taiar (Eds.), Human Interaction, Emerging Technologies and Future Systems V (pp. 306–313). Springer International Publishing.
• vom Brocke, J., Baier, M. S., Schmiedel, T., Stelzl, K., Röglinger, M., & Wehking, C. (2021). Context-Aware Business Process Management. Business & Information Systems Engineering, 1-18.
• Schmiedel, T., Recker, J., vom Brocke, J. (2020). The relation between BPM culture, BPM methods, and process performance: Evidence from quantitative field studies. Information & Management, 57(2), 103175.
• Zhong, V. J., Schmiedel, T., & Dornberger, R. (2019). Investigating the Effects of Gaze Behavior on the Perceived Delay of a Robot’s Response. Proceedings of the 2019 International Conference on Social Robotics (ICSR 2019), Springer's Lecture Notes in Artificial Intelligence (LNAI).
• Zelt, S., Recker, J., Schmiedel, T. & vom Brocke, J. (2019). A theory of contingent business process management. Business Process Management Journal, 25(6), 1291-1316.
• Wurm, B., Schmiedel, T., Mendling, J., & Fleig, C. (2018). Development of a measurement scale for business process standardization. Paper accepted at the 25th European Conference on Information Systems (ECIS), 23-28 June 2018, Portsmouth, UK.
• Denner, M.-S., Röglinger, M., Schmiedel, T., Stelzl, K., & Wehking, C. (2018). How context-aware are extant BPM methods and tools? Paper presented at the 16th International Conference on Business Process Management (BPM), 9-14 Sep 2018, Sydney, Australia.
• Schmiedel, T., Müller, O., & vom Brocke, J. (2018). Topic modeling as a strategy of inquiry in organizational research: A tutorial with an application example on organizational culture. Organizational Research Methods, 22(4), 941-968.
• Zelt S., Recker J., Schmiedel T., vom Brocke J. (2018). Development and validation of an instrument to measure and manage organizational process variety. PLoS ONE 13(10).
• Zelt, S., Schmiedel, T., & vom Brocke, J. (2018). Understanding the nature of processes: An information-processing perspective. Business Process Management Journal, 24(1), 67-88.
• Spiegel, M., Schmiedel, T., & vom Brocke, J. (2017). What makes change harder – or easier. MIT Sloan Management Review, Spring 2017 Issue.
• Schmiedel, T., Müller, O., Debortoli, S., & vom Brocke, J. (2016). Identifying and quantifying cultural factors that matter to the IT workforce: An approach based on automated content analysis. Paper presented at the 24th European Conference on Information Systems (ECIS), 12-15 June 2016, Istanbul, Turkey.
• Kummer, T.-F., & Schmiedel, T. (2016). Reviewing the role of culture in strategic information systems research: A call for prescriptive theorizing on culture management. Communications of the Association of Information Systems, 38(5), 122-144.
• vom Brocke, J., Schmiedel, T., Simons, A., Schmid, A., Petry, M., & Baeck, C. (2016). From Local IT Needs to Global Process Transformation: Hilti's Customer Service Program. Business Process Management Journal, 22(3), 594-613.
• vom Brocke, J., Zelt, S., & Schmiedel, T. (2016). On the role of context in business process management. International Journal of Information Management, 36(3), 486-495.
• Gorbacheva, E., Stein, A., Schmiedel, T., & Müller, O. (2016). The role of gender in business process management competence supply. Business & Information Systems Engineering, 58(3), 213-231.
• Tumbas S., Schmiedel, T., & vom Brocke, J. (2015). Characterizing Multiple Institutional Logics for Innovation with Digital Technologies. Paper presented at the 48th Annual Hawaii International Conference on System Sciences (HICSS), 05-08 Jan 2015, Kauai, Hawaii.
• Gorbacheva, E., Stein, A., Schmiedel, T., & Müller, O. (2015). A gender perspective on business process management competences offered on professional online social networks. Paper presented at the 23rd European Conference on Information Systems (ECIS), 26-29 May 2015, Münster, Germany.
• Müller, O., Schmiedel, T., Gorbacheva, E., & vom Brocke, J. (2014). Towards a typology of business process management professionals: Identifying meaningful combinations of information system skills through latent semantic analysis. Enterprise Information Systems, 10(1), 50-80.
• Schmiedel, T. (2014). On the management of culture within business process management. Uporabna Informatika, 12(2), 68-75.
• vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., & Viaene, S. (2014). Ten Principles of Good Business Process Management. Business Process Management Journal, 20(4), 530-548.
• Schmiedel, T., vom Brocke, J., & Recker, J. (2014). Development and validation of an instrument to measure organizational cultures‘ support of business process management. Information & Management, 51(1), 43-56.
• Tumbas, S., Schmiedel, T., Bringmann, M., & vom Brocke, J. (2013). Developing a BPM-supportive organizational culture: On the importance of contextual factors. Paper presented at the 21st European Conference on Information Systems (ECIS), 05 - 08 Jun 2013, Utrecht, Netherlands.
• Tumbas, S., & Schmiedel, T. (2013). Developing an Organizational Culture Supportive of Business Process Management. Paper presented at the 11. Internationale Tagung Wirtschaftsinformatik (WI), 27 Feb - 01 Mar 2013, Leipzig, Germany.
• Schmiedel, T., vom Brocke, J., & Recker, J. (2013). Which cultural values matter to business process management? Results from a global Delphi study. Business Process Management Journal, 19(2), 292-317.
• vom Brocke, J., & Schmiedel, T. (2011). Towards a Conceptualisation of BPM Culture: Results from a Literature Review. Paper presented at the 15th Pacific Asia Conference on Information Systems (PACIS), 7-11 July 2011, Brisbane, Australia.
• vom Brocke, J., & Sinnl, T. (2011). Culture in business process management. A literature review. Business Process Management Journal, 17(2), 357-377.
• vom Brocke, J., & Sinnl, T. (2010). Applying the BPM-Culture-Model: The Hilti Case. Paper presented at the 21st Australasian Conference on Information Systems (ACIS), 1-3 Dec 2010, Brisbane, Australia.

Non-peer-reviewed journal / Conference contributions

• Zhong, V., Gachnang, P., & Schmiedel, T. (2023). Design of a robotic therapy companion from a value-sensitive and technical perspective. Proceedings of the Upper-Rhine Artificial Intelligence Symposium 2023.
• Schmiedel, T., Zhong, V., & Jäger, J. (2022). Value-Sensitive Design for AI Technologies: Proposition of Basic Research Principles Based on Social Robotics Research. Proceedings of the Upper-Rhine Artificial Intelligence Symposium 2022, 74-79.
• Zhong, V. J., & Schmiedel, T. (2020). Leveraging Qualitative Usability Testing in An Agile Robot Application Development Process. 12th International Conference on Social Robotics, 14-16 Nov 2020, 1st Workshop on Enriching HRI Research with Qualitative Methods.
• Spiegel, M., Schmiedel, T., & vom Brocke, J. (2017). Warum Transformationsprojekte so oft scheitern und was dagegen zu tun ist. Computerworld, 19.05.2017, 1-3.
• vom Brocke, J., Zelt, S., & Schmiedel, T. (2015). Considering Context in Business Process Management: The BPM Context Framework. BPTrends, Class Notes, November 2015, 1-12.
• Zelt, S., Schmiedel, T., & vom Brocke, J. (2014). Benchmarking cultural fitness for Business Process Management: On the need for a consideration of the nature of processes. 360° - The Business Transformation Journal, 4(12), 28-37.
• vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., & Viaene, S. (2014). 10 Principles of Good BPM. BPTrends, Class Notes, October 2014, 1-12.
• Schmiedel, T., vom Brocke, J., & Recker, J. (2013). How fit is your organizational culture for business process management? 360° - The Business Transformation Journal, 2(6), 81.
• Schmiedel, T., vom Brocke, J., Uhl, A., & Zeitz, S. (2013). A global HR transformation: How a leading company leveraged the innovative power of IT. 360° - The Business Transformation Journal, 3(7), 56-65.
• Schmiedel, T., vom Brocke, J., & Recker, J. (2012). Cultural fitness for business process management: What is it and what is it worth? The World Financial Review, November-December 2012, 21-24.
• Schmiedel, T., vom Brocke, J., & Recker, J. (2012). Is Your Organizational Culture Fit for Business Process Management? BPTrends (May 2012), 1-5.
• vom Brocke, J., Petry, M., & Schmiedel, T. (2011). How Hilti Masters Transformation. 360° - The Business Transformation Journal, 1(1), 38-47.
  

Book chapters

• Schmiedel, T., Jäger, J., Zhong, V.J. (2023). Soziale Roboter in organisatorischen Kontexten: Die Rolle von Kultur und zukünftiger Forschungsbedarf. In R. Dornberger (Ed.), Neue Trends in Wirtschaftsinformatik und eingesetzte Technologien. Springer Vieweg, Cham.
• Schmiedel, T., Jäger, J., & Zhong, V. J. (2020). Social Robots in Organizational Contexts: The Role of Culture and Future Research Needs. In R. Dornberger (Ed.), New Trends in Business Information Systems and Technology (pp. 163-177). Springer.
• vom Brocke, J., Fay, M., Schmiedel, T., Petry, M., Krause, F., & Teinzer, T. (2017). A journey of digital innovation and transformation: The case of Hilti. In G. Oswald & M. Kleinemeier (Eds.), Shaping the Digital Enterprise (pp. 237-251). Springer.
• Schmiedel, T., vom Brocke, J., & Recker, J. (2015). Culture in Business Process Management: How Cultural Values Determine BPM Success. In J. vom Brocke & M. Rosemann (Eds.), Handbook on Business Process Management: Strategic Alignment, Governance, People and Culture (2 ed., Vol. 2, pp. 649-664). Berlin et al.: Springer.
• Schmiedel, T., & vom Brocke, J. (2015). Business process management: Potentials and challenges of driving innovation. In J. vom Brocke & T. Schmiedel (Eds.), BPM - Driving Innovation in a Digital World (pp. 3-16). Heidelberg: Springer.
• vom Brocke, J., Petry, M., Schmiedel, T., & Sonnenberg, C. (2015). How Organizational Culture Facilitates a Global BPM Project: The Case of Hilti. In J. vom Brocke & M. Rosemann (Eds.), Handbook on Business Process Management: Strategic Alignment, Governance, People and Culture (2 ed., Vol. 2, pp. 693-741). Berlin: Springer.
• Schmiedel, T., & vom Brocke, J. (2014). Cultural values matter: The role of organizational culture in ECM. In J. vom Brocke & A. Simons (Eds.), Enterprise Content Management in Information Systems Research: Foundations and Cases (pp. 75-87). Berlin: Springer.
• Schmiedel, T., vom Brocke, J., & Uhl, A. (2014). Operational Excellence. In A. Uhl & L.A. Gollenia (Eds.), Digital Enterprise Transformation: A Business-Driven Approach to Leveraging Innovative IT (pp. 207-230). Surrey: Gower.
• Schmiedel, T., vom Brocke, J., Uhl, A., & Zeitz, S. (2013). A Global HR Transformation: How a Leading Company Leveraged the Innovative Power of IT. In A. Uhl & L. A. Gollenia (Eds.), Business Transformation Essentials. Case Studies and Articles (pp. 159-172): Gower.
• vom Brocke, J., Petry, M., & Schmiedel, T. (2013). How Hilti Masters Transformation. In A. Uhl & L. A. Gollenia (Eds.), Business Transformation Essentials. Case Studies and Articles (pp. 203-213): Gower.
• vom Brocke, J., Petry, M., Sinnl, T., Kristensen, B. Ø., & Sonnenberg, C. (2010). Global Processes and Data. The Culture Journey at Hilti Corporation. In J. vom Brocke & M. Rosemann (Eds.), Handbook on Business Process Management: Strategic Alignment, Governance, People and Culture (Vol. 2, pp. 537-556). Berlin: Springer.
• Buß, E., & Sinnl, T. (2008). Management in der modernen Gesellschaft. In E. Buß (Ed.), Managementsoziologie. München: Oldenbourg. 

Books

• vom Brocke, J. & Schmiedel, T. (Eds.) (2015). BPM - Driving Innovation in a Digital World. Heidelberg: Springer.
• Schmiedel, T. (2012). Understanding culture as a concept in business process management research. Dissertation. University of Liechtenstein, Vaduz.
• Schmiedel, T. (2019). Social phenomena in information systems research and information systems research for social phenomena. Habilitation treatise. University of Liechtenstein, Vaduz.